• Make Bill Now

    • Privacy Policy

    This Privacy Policy “(Privacy Policy)” describes Enego Solution’s “(myBillingDesk)“, company with its registered office at The C007, A wing Divyaraj Value, Navapur Road , Boisar MIDC, 401501 , policies and procedures on the collection, use and disclosure of a User’s information pursuant to your use of the myBillingDesk Products, the Services and related Web Applications, Desktop Applications and/or Website, whether existing now or in future. myBillingDesk is committed to ensuring that any use or sharing of your information with anyone shall be one only in accordance with the procedures described in this Privacy Policy.

    The capitalized terms used in this Privacy Policy, but not defined in this Privacy Policy, shall have the meaning given to such terms in the Terms of Services (defined herein after).

    Please read this Privacy Policy before using the myBillingDesk Products or submitting any personal information. By using myBillingDesk, it shall be deemed that the Users are expressly consenting to be bound by the terms and conditions described in this Privacy Policy. The User may revoke its consent for providing the sensitive information (as defined under Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011) by reaching out to myBillingDesk support in writing. Please note that myBillingDesk may discontinue to provide services, which are depended or requires such sensitive information.

    If you apply for or avail any of the lending/credit products offered through Reserve Bank of India- regulated entities/non-banking financial companies/banks via the myBillingDesk Platform (enabled through mBillBook Credit feature), the mBB Credit Privacy Policy, as set out in the Supplemental Terms and appended to this Privacy Policy, shall apply to you. Therefore, we kindly request that you refer to the mBB Credit Privacy Policy before applying for or availing any lending/credit products.

    1. Other applicable terms

    This Privacy Policy is a part of and incorporated within, and is to be read along with the Terms of Service (the “Terms of Service”). The User may view these Terms of Service on any of our myBillingDesk Products or at the following address https://myBillingDesk.in/web/terms

    1. Policy changes

    myBillingDesk may change and update this Privacy Policy from time to time. Such changes may be made without prior notice, but any changes will only apply to activities and information on going forward and not retroactive basis, unless specified otherwise. The User are encouraged to review this Privacy Policy before accessing the myBillingDesk Products to make sure that the User understand how any personal information provided by the User will be used.

    1. Links to other websites

    The procedures and practices set forth in this Privacy Policy describe the use and disclosure of User Information collected through the myBillingDesk Products. These myBillingDesk Products may contain links to other websites. Any personal information about the User collected which such User visits such websites is not governed by this Privacy Policy. The User is encouraged to exercise caution and review the privacy policies applicable to such websites before accessing them. The User acknowledges that myBillingDesk shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the myBillingDesk Products.

    1. Competency to contract

    By agreeing to these Privacy Policy, a User (which such User is a natural Person) represents that the User is at least the age of majority i.e., 18 years, and is competent to contract. Additionally, where the User is registering on behalf of, and is the authorized representative of, a company, partnership or any other legal entity, such User has been duly authorized by such entity and is permitted under Applicable Laws to accept these Terms of Service. In case the User is a natural Person who is not of the age of majority or is not competent to contract, the User may not use the myBillingDesk Products or provide any information to myBillingDesk under the myBillingDesk Products.

    1. Collection of information

    Towards the provision of the Services and in cases where a User visits or uses the myBillingDesk Products, myBillingDesk shall collect the following information from a User (“User Information”):

    5.1.

    Information given by the User: The User may be required to give us information (including sensitive personal information) about the User when creating or using an account on a myBillingDesk Product, or when corresponding with myBillingDesk by phone, e-mail or otherwise. The information you give us may include without limitation your name, photograph, postal address, e-mail address and phone number, details of any identification or address proof, details of any officially valid document, financial information, location details or other information required by myBillingDesk to provide the Services and protect against any illegal activities. We may also require additional information about a User in compliance of or as required under Applicable Laws;

    5.2.

    Information collected about a User: With regard to a User’s use of any myBillingDesk Product, myBillingDesk may automatically collect and analyze technical information such as the IP address, login information, browser details, time zone setting, operating system and other similar information; or information about a User’s visit such as URL information, material or information viewed or searched by the User; page response times, download errors, length of visits to certain pages, page interaction information, methods used to browse away from the page, metadata such as location, date etc., and details of email address or phone number used to contact customer service; and

    5.3.

    Information we receive from other sources: myBillingDesk may receive information about a User its other products and services used by the User or from third parties such as advertising networks, analytics providers, search information providers. myBillingDesk may also collect non-personally identifiable information of Users.

    1. Usage of User Information

    User Information is used by myBillingDesk and its partners and service providers towards various business purposes which, amongst others, includes:

      1. to facilitate the User’s requests and the Services.
      2. to undertake research and analytics for offering or improving Services, myBillingDesk Products, their security and service quality.
      3. to share with a User, updates on changes to myBillingDesk’ s services and their terms and conditions and provide details of similar products and services.
      4. to aid strategic development, data collection and business analytics for myBillingDesk or its partners.
      5. to take up or investigate any complaints/claims/disputes.
      6. to respond to your queries or feedback submitted by the User.
      7. for conducting audits and for record keeping purposes.
      8. for complying with Applicable Laws including the directions of any Governmental Authorities;
      9. for selective offers and promotions; and
      10. for providing a personalized experience and to enhance a User’s experience in relation to the application or the website.
    1. Storage of User Information

    User Information in the possession and control of myBillingDesk is stored in accordance with Applicable Laws. Storage and transfer of User Information is carried out in compliance with all Applicable Laws, including without limitation, the Information Technology Act, 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. By using any of the myBillingDesk Products or Services, the User agrees and consents to the collection, storage and use of the User Information collected in the manner described in and in accordance with this Privacy Policy.

    1. Dissemination of User Information

    The User acknowledges the User Information and other data may be exported outside of India, processed and stored in a foreign country or countries where it may be accessed by other entities. User Information may also be transferred in accordance with Applicable Laws to Governmental Authorities, to affiliates of myBillingDesk and any potential buyers of the shares or assets of myBillingDesk. myBillingDesk may also distribute User Information (not being in the nature of sensitive personal information) with other third parties, analytics providers and other third parties for provision of services to myBillingDesk and/or the Users by such third parties.

    1. Information security

    myBillingDesk takes various reasonable steps and measures to protect the User Information provided by a User from misuse, loss, unauthorised access, modification or disclosure. myBillingDesk uses industry- standard secure server layers encryption and access control on its systems. and other reasonable security practices and procedures. Do note that while myBillingDesk makes best possible efforts to securely store the User Information and data provided by a User, myBillingDesk does not guarantee that there will be no unintended disclosures of the User Information and data provided by a User on account of a data breach, unauthorized access, security failure etc. myBillingDesk cannot guarantee, give no warranties, and shall not be liable for breach of the security of User Information through the myBillingDesk Products due to malicious attacks, errors, commission or omissions not wilfully initiated by myBillingDesk and any transmission is at the risk of the User.

    1. Retention of User Information

    myBillingDesk may, at its discretion, retain any User Information for as long as a User is active on themyBillingDesk Products, as required under agreements with myBillingDesk or as require under Applicable Laws. myBillingDesk shall not be responsible for any destruction of any User Information after the closure or termination of a User’s account with myBillingDesk.

    1. Cookie policy

    A “cookie” is a packet of information stored on a browser by a server so it can be later readback. To improve the responsiveness of the site or application for the Users, myBillingDesk may use“cookies”, or similar electronic tools to collect information. Note that information and data provided by a User may be collected in a “cookie” if the User has previously provided such information and data.

    1. Local storage policy

    To facilitate the provision of services by myBillingDesk to the User, myBillingDesk may store information locally on the device of the User. The User consents to the local storage of information on the device of the User for the facilitation of the Services or provision of the myBillingDesk products by myBillingDesk.

    1. Contact details

    In case a User has any queries or any discrepancies / grievances with respect to the User Information provided by a User, in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, please contact myBillingDesk’s nodal officer by writing at:

    Email:

    info@mybillingdesk.in

    Address:

    Enego Solution
    C007 Divyaraj Value,
    Navapur Road, Boisar MIDC, Tarapur
    Palghar : 401501

    1. Updates to the Privacy Policy

    myBillingDesk reserves the right, at any time, to add to, change, update, or modify this Privacy Policy.The latest Privacy Policy will be available on this page.